Customer Service Information

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VAT
Sai Nutrition Centre Ltd charges Value added Tax (VAT) on all Dayenne beauty products. The current rate of VAT in the United Kingdom is 17.5%. Please note that for international orders outside the EU we will automatically deduct British VAT (17.5%).

Payment Options
Sai Nutrition Centre Ltd accepts American Express, Visa, Mastercard, Switch, Maestro, Solo and Electron. All credit or debit card information entered in whilst ordering is secure and safe. All orders placed on this website are encrypted thereby protecting any credit or debit card information submitted at the time of the order. If you are uncomfortable entering the credit card information online, we will be pleased to accept your order by phone. Please call +44 (0) 20 8866 6388, Monday to Friday 9am to 6pm .

In the event of your credit or debit card being declined, Sai Nutrition Centre Ltd will inform you of this event and request details of another credit or debit card. Please provide Sai Nutrition Centre Ltd with your new card details as soon as possible so that we can fulfill your order without you having to resubmit your order.

As email is not a secure method of transmitting credit or debit card information, we advise that for your protection you should NOT send any credit or debit card information via the e-mail message to customer services. Instead we suggest that you contact us directly by telephone on
+44(0)20 8866 6388 or fax us on +44 (0)20 8866 6389 to provide us with your card information.

Telephone Orders
We will be pleased to accept your order by phone. Please call +44(0)20 8866 6388 and a Dayenne customer representative will take your order. The order line is open Monday to Friday 9am to 6pm .

Order Form
If you wish to post or fax your order to us, please download the order form (PDF Format)
Download order form

International Orders
Sai Nutrition Centre Ltd is able to ship your orders anywhere in the world. Please check the International shipping rates.

Shipping Confirmation
Upon check out, an email will be sent to you with a copy of your order. On shipping your order you will receive an additional email to confirm shipment of your order. All goods sent within the United Kingdom are sent recorded First Class with Royal mail. You will receive an email indicating a tracking number so that you can check the status of your order at your convenience. Should you have any questions on the status of your order, send us an email via the contact us form.

Multiple Ship to Addresses
Currently, www.dayenne.co.uk does not support sending goods to multiple addresses in one order. Each order will have to be placed separately.

Promotion Codes
If you have a promotional coupon code that can be redeemed on your Dayenne products, please enter the code in the box requesting the code in the payment area upon checkout. If you wish to receive our timely promotions, please join the customer registration

Order History
At this present time, customers are unable to retrieve their order history through www.dayenne.co.uk . Should you wish to inquire about past purchases, please send an email via the contact us form.